Refund Policy

1. Our "No Refund" Policy

At SoftMaji InfoTech Private Limited, we are committed to providing our customers with high-quality software and a chance to fully evaluate it before purchase. To facilitate this, we offer two ways to experience Repairix at no cost:

• 7-Day Free Trial: A full-featured trial period to test all aspects of the software.
• Instant Live Demo: A publicly accessible demo environment to explore the user interface and core functionalities without any signup.

Because we provide these comprehensive opportunities to test and evaluate our product, we do not offer refunds on any subscription fees once a purchase has been made. All sales are final.

2. Why We Have This Policy

This policy allows us to keep our pricing competitive and focus our resources on product development and customer support. By offering extensive trial options, we ensure that you can be completely confident in your decision to subscribe to Repairix.

3. Exceptional Circumstances

We believe in being fair and reasonable. While our policy is strictly no refunds, we may consider a refund in very limited and exceptional circumstances, such as:

• Billing Errors: In the case of a proven technical error in our billing system resulting in an overcharge.
• Legal Requirements: If a refund is required by consumer protection laws in our jurisdiction.

Any such requests will be reviewed on a case-by-case basis. To be considered, you must contact our support team within 7 days of the transaction. Please note that a simple change of mind or lack of use does not qualify as an exceptional circumstance.

4. How to Request a Review

If you believe your situation falls under one of the exceptional circumstances mentioned above, please contact our support team with a detailed explanation and any relevant documentation (such as transaction IDs or screenshots).