Repairix User Guide

1. Getting Started

How to Purchase a Plan

Purchasing and setting up Repairix is a simple process:

1. Choose Your Plan: Visit our Pricing section and select the plan (Neu or Algon) that best fits your shop's size and needs.
2. Request a Callback: Fill out the form on our homepage or contact us directly. Our team will get in touch with you to understand your requirements.
3. Payment: We will provide you with a secure payment link. Once the payment is complete, your account will be activated.

Initial Setup

After your account is activated, you will receive your login credentials. The first thing you should do is set up your shop's profile:

• Navigate to Settings > Shop Details.
• Upload your shop's logo.
• Enter your shop's name, address, contact information, and GST number (if applicable).
• Save your changes. This information will now appear on all your job cards and invoices.

2. Managing Clients

Keeping a clean and organized client database is crucial. Repairix makes this easy.

How to Add a New Client

1. From the main dashboard, click on the "Clients" tab in the navigation menu.
2. Click the "Add New Client" button.
3. Fill in the client's details, including their name, phone number, and email address.
4. Click "Save Client". The client is now saved in your database and can be selected when creating new jobs.

3. Managing Jobs

The core of Repairix is efficient job card management.

Creating a New Job Card

1. Go to the "Jobs" tab and click "Create New Job".
2. Select a Client: Start typing a client's name or phone number to search for an existing client, or add a new one on the fly.
3. Enter Device Details: Fill in the device type (e.g., Laptop, Printer), brand, model, and serial number.
4. Describe the Issue: Clearly describe the problem reported by the customer.
5. Set an Estimated Cost: Provide an initial estimate for the repair.
6. Click "Create Job". A unique Job ID will be generated.

4. Billing & Payments

Track every rupee with our integrated payment system.

How to Record a Payment

1. Open the specific job you want to record a payment for.
2. Go to the "Payments" section within the job details.
3. Click "Add Payment".
4. Enter the amount paid by the customer. You can record partial or full payments.
5. Select the payment method (e.g., Cash, UPI, Card).
6. Click "Save Payment". The job's balance will be updated automatically.

5. Using QR Codes for Status Tracking

Empower your customers with real-time, self-service status updates.

How It Works

1. When you create a job, a unique QR code is automatically generated.
2. Click the "Print Job Card" button. The printed A4 sheet will include all job details and the QR code.
3. Hand this job card to your customer.
4. The customer can scan the QR code with their smartphone at any time to view a live status page for their repair, without needing to call you.

6. Reports & Analytics

Make data-driven decisions with insightful reports.

Navigate to the "Reports" tab to access a variety of financial and operational reports. You can view:

• Revenue Reports: See your total earnings over a specific period.
• Job Reports: Analyze the number of jobs completed, pending, or canceled.
• Payment Reports: Track all payments received and see outstanding balances across all jobs.